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Contact United Vacations
We are with you every step of the way, from the day you start dreaming about your getaway to the moment you return home. Use the contact information below for assistance before, during, and after your vacation.You can also find answers to many of your questions by reviewing Frequently Asked Questions.
Pre-travel contact information
Our Customer Care Specialists are available Monday–Friday, 8:00 AM–9:00 PM CST; and Saturday–Sunday, 10:00 AM–6:00 PM CST.
During-travel contact information
Call: 1-800-338-6538 or 414-934-3500
Your in-destination travel experts
For many of our Mexico and Caribbean destinations, we have in-destination teams to help ensure that you travel safely. Contact information for these teams can be found in your e-travel documents.
Post-travel contact information
Groups travel contact information
Contact United Vacations for group requests of 20 or more travelers, or for more information about flexible Groups Your Way group options.
Write to United Vacations
If you would like to send us a letter or return documents, our address is:
Attn: Customer Service
8969 N. Port Washington Rd.
Milwaukee, WI 53217
Prices include government taxes and fees, but do not include baggage fees.
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